Summary: Responsible for
coordinating and participating in customer service activities for the
Clinic. This includes verification and
authorization of insurance, resolution of client complaints, calculating and
collecting client deposits and finalizing payment arrangements with client/guarantor. Answers client payment questions. Responsible for insurance follow-up and
collection of outstanding client balances.
Performs minor secretarial duties.
Participates in the Business Office performance improvement activities.
customer service activities for the clinic – assist in resolving complaints.
insurance verification and authorization.
and collects client deposits and finalizes payment arrangements.
insurance followup and collection of outstanding balances.
Secondary Functions: Other duties as may be assigned by the manager.
Educational/Skills: High School Graduate, one or more years of experience in aspects of business office functions; prefer experience that is efficient in provider insurance activities, payment arrangements, and electronic records; ability to work with physicians in a collaborative manner.
Licensure: Not Required.
Experience: Desirable qualification in business and/or insurance.
Living Hope Southeast, LLC is accredited by the Joint Commission.
Living Hope Southeast, LLC has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6870.
Programs that do not qualify for NBCC credit are clearly identified. Living Hope Southeast, LLC is solely responsible for all aspects of the programs.