Billing/Collections Associate (Little Rock, AR)

Job Summary:   Responsible for coordinating and participating in customer service activities for the Clinic.  This includes verification and authorization of insurance, resolution of client complaints, calculating and collecting client deposits and finalizing payment arrangements with client/guarantor.  Answers client payment questions.  Responsible for insurance follow-up and collection of outstanding client balances.  Performs minor secretarial duties.  Participates in the Business Office performance improvement activities.

Essential Functions:

  1. Coordinating customer service activities for the clinic – assist in resolving complaints.
  2. Provides insurance verification and authorization.
  3. Calculates and collects client deposits and finalizes payment arrangements.
  4. Provides insurance followup and collection of outstanding balances.

Secondary Functions:  Other duties as may be assigned by manager

Qualifications:

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